A slow leak the carrier first
The loss
A slow leak did real damage over time. The carrier's first position wasn't about the repair cost. It was that the cause fell under wear and tear, and wasn't covered at all.
The first pass
- Nothing, at first. The claim was headed for denial on cause.
The full claim
- A covered cause of loss, once established.
- The full repair that followed from it.
- The damage the leak had done over time.
What we did
We investigated and documented the actual cause of the loss, established that it was a covered event rather than gradual wear, and turned a claim pointed at denial into one that had to be paid.
The outcome
With the cause properly established, the loss was recognized as covered, and the repair the carrier had been prepared to deny was recovered.
They were ready to call it our fault for aging. Proving what actually happened changed everything.
Case details are shared with client permission, with identifying details limited to protect privacy. Every claim is different, and past results don't predict the outcome of any future claim.
Related
Fair is what you're owed. We hold them to it.
You make one call. From there, we take the weight off your shoulders and handle the claim the way it should be handled.
