Privacy Policy
How we collect, use, and protect your information
AdjustFair Public Adjusters (“AdjustFair,” “we,” “us”) respects your privacy. This policy explains what information we collect through this website and in the course of our services, how we use it, and the choices you have.
Information we collect
- Information you provide: name, phone number, email address, property address, and details about your loss when you submit our claim review form, call us, or email us. When you submit a form, we also record how you found us, such as the ad or search you clicked, the search terms used, and the general area the search came from, so we can route your inquiry to the nearest office.
- Claim-related information: if you engage us, information necessary to handle your claim, including policy documents, damage documentation, correspondence, and financial information relevant to the claim.
- Website usage information: standard analytics data such as pages visited, device type, general location, and actions like tapping a phone number or submitting a form. This is collected using cookies and similar technologies through Google Analytics, and through advertising tags from Google Ads, Microsoft Advertising and Meta. Those tags tell us which ads and searches bring people to this site, and they report that activity to the companies that run them. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout, and you can limit advertising cookies in your browser settings or in your Google, Microsoft and Meta ad settings.
How we use it
- To respond to your inquiry and evaluate whether we can help with your claim.
- To perform public adjusting services if you engage us.
- To communicate with you about your claim or inquiry by phone, text, or email.
- To operate and improve this website.
What we don’t do
We do not sell your personal information, and we do not share your claim details with third parties for their marketing purposes. The analytics and advertising tags described above do report your activity on this site to Google, Microsoft and Meta, which those companies use to measure advertising performance and may use to show you ads. Claim information is shared only as needed to handle your claim, with your insurance company or with professionals working on your file, or as required by law.
Text messaging
If you provide your phone number, we may contact you by call or text about your inquiry or claim. Message and data rates may apply. You can opt out of texts at any time by replying STOP. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Data security and retention
We take reasonable measures to protect your information and retain it only as long as needed for the purposes above or as required by law and licensing regulations.
Your choices
You may request access to, correction of, or deletion of your personal information, subject to our legal and regulatory obligations, by contacting us at contact@adjustfair.com or (855) 975-2020.
Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page with its effective date.
Contact us
Questions about this policy, or requests regarding your information, can be directed to:
AdjustFair Public Adjusters
22742 Woodward Ave
Ferndale, MI 48220
Main: (855) 975-2020
Detroit office: (248) 955-2222
Email: contact@adjustfair.com
Call anytime. Office visits by appointment.