Brought in before the first inspection
The loss
A burst pipe flooded much of a home's main floor. The owners called us before the carrier's inspection rather than after an offer.
The first pass
- The visible damage is priced.
- The hidden damage surfaces later.
- A second dispute begins.
- The repair stalls.
The full claim
- The full water path was mapped first.
- Documented before the inspection.
- Nothing surfaced to argue later.
- The repair moved forward.
What we did
We mapped the water's full reach, behind walls and under the subfloor, before the first inspection, and walked the carrier's adjuster through it in person. The complete scope was on the table from the beginning instead of surfacing weeks later.
The outcome
Because the hidden damage was documented up front, it never became a second fight after the fact. The claim was built once, correctly, and the repair moved forward without months of back-and-forth.
We didn't wait to get lowballed and then argue. They had it all documented before the insurance adjuster even showed up.
Case details are shared with client permission, with identifying details limited to protect privacy. Every claim is different, and past results don't predict the outcome of any future claim.
Related
Fair is what you're owed. We hold them to it.
You make one call. From there, we take the weight off your shoulders and handle the claim the way it should be handled.
